Privacy Policy — taya03 Casino Philippines

This Privacy Policy ("Policy") describes how taya03 ("taya03," "we," "us," or "our") collects, uses, stores, shares, and protects the personal data of individuals ("you," "your," or "Player") who access or use the taya03 online gaming platform, website, mobile interface, and all associated services (collectively, the "Platform").

This Policy applies to all personal data processed in connection with your use of the taya03 Platform, regardless of whether you are a registered player, a visitor browsing the website, or a person who contacts our customer support team. It covers data collected online through the Platform as well as data you provide to us through other channels such as email or live chat.

By accessing the taya03 Platform or creating an account, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform.

For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, taya03 acts as the Personal Information Controller in respect of the personal data collected through the Platform.

As Personal Information Controller, taya03 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable Philippine data privacy law and the regulations of the National Privacy Commission (NPC).

Where taya03 engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification providers, and customer support platforms — those providers act as Personal Information Processors and are contractually bound to process your data only on taya03's instructions and in accordance with this Policy.

taya03 collects the following categories of personal data in connection with your use of the Platform:

taya03 does not collect data that is not necessary for the purposes described in this Policy. Where you choose not to provide certain data, taya03 may be unable to provide some or all Platform services to you — for example, identity verification data is mandatory for account registration and withdrawal processing.

taya03 collects personal data through the following means:

• Direct collection: Data you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, server logs, and similar tracking technologies. See Section 8 for full details on cookies.
• Third-party sources: Identity verification data from accredited KYC/AML service providers; fraud and risk data from payment processors; publicly available information where relevant to AML compliance obligations.
• Device permissions: Where you access taya03 through a mobile device and grant relevant permissions, we may collect device identifiers and location data at the city or region level (e.g., Metro Manila, Cebu, Davao) for security and fraud prevention purposes.

taya03 uses your personal data for the following purposes:

• Account management: Creating and maintaining your taya03 account, verifying your identity and age, and managing your account settings and preferences.
• Platform operation: Processing bets and game rounds, recording gaming history, calculating and crediting winnings, and providing access to all Platform features.
• Financial transactions: Processing deposits and withdrawals via GCash, Maya, bank transfer, and debit card; detecting and preventing payment fraud; complying with AML obligations.
• Customer support: Responding to your enquiries, resolving disputes, and providing technical assistance.
• Legal and regulatory compliance: Meeting obligations under Philippine law, including the Data Privacy Act, Anti-Money Laundering Act (AMLA), and applicable gaming regulations; responding to lawful requests from government authorities.
• Security and fraud prevention: Monitoring for suspicious activity, detecting unauthorized account access, and protecting the integrity of the Platform.
• Responsible gaming: Monitoring gaming patterns to identify potential problem gambling behavior; administering self-exclusion, deposit limits, and other responsible gaming tools.
• Marketing communications: Sending you information about taya03 promotions, bonuses, and new features — but only where you have given your explicit consent. You may withdraw consent at any time.
• Platform improvement: Analyzing usage patterns and player feedback to improve the taya03 Platform, fix bugs, and develop new features.

Under the Data Privacy Act of 2012, taya03 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract between you and taya03 — including account registration, game operation, and financial transactions — is carried out on the basis that it is necessary to fulfil our contractual obligations to you.
• Legal obligation: Processing required to comply with applicable Philippine law, including AML reporting, KYC verification, and responses to lawful regulatory or law enforcement requests.
• Legitimate interests: Processing for fraud prevention, security monitoring, platform improvement, and responsible gaming monitoring, where such processing is proportionate and does not override your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have given your explicit, informed, and freely given consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

Where taya03 relies on legitimate interests as the legal basis for processing, we have assessed that our interests are not overridden by your rights and freedoms, taking into account the nature of the data, the context of processing, and the safeguards in place.

taya03 does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly as necessary for the purposes described in this Policy:

• Payment processors: GCash, Maya, and partner banks (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) for the purpose of processing deposits and withdrawals. These providers are bound by their own privacy policies and applicable Philippine financial regulations.
• Identity verification providers: Accredited KYC and AML service providers engaged to verify your identity and comply with regulatory requirements. These providers act as Personal Information Processors under contract with taya03.
• Customer support platforms: Third-party live chat and ticketing systems used to deliver customer support services. These providers process communications data on taya03's behalf.
• Game content providers: Licensed game studios and software providers whose games are available on the taya03 Platform. These providers may receive limited technical data (such as session tokens) necessary to deliver game content.
• Regulatory and law enforcement authorities: Philippine government agencies, including the National Privacy Commission, Anti-Money Laundering Council (AMLC), and law enforcement bodies, where disclosure is required by law or in response to a lawful order.
• Professional advisers: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.

In the event of a merger, acquisition, or sale of all or part of taya03's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer in advance.

taya03 uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the taya03 website. Cookies allow us to recognize your device on subsequent visits and remember your preferences.

taya03 uses the following categories of cookies:

• Strictly necessary cookies: Essential for the Platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. These cookies cannot be disabled without affecting Platform functionality.
• Functional cookies: Remember your preferences such as language settings, preferred game categories, and responsible gaming limits you have set. Disabling these cookies may affect your experience.
• Analytics cookies: Collect anonymized or aggregated data about how players use the Platform — such as pages visited, time spent, and features used — to help taya03 improve the Platform. These cookies are only set with your consent.
• Security cookies: Used to detect and prevent fraudulent activity, unauthorized account access, and bot traffic. These are necessary for the security of the Platform.

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling strictly necessary or security cookies may prevent you from accessing certain features of the taya03 Platform.

taya03 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulation. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AML record-keeping requirements under the Anti-Money Laundering Act.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine financial regulations.
• Gaming history: Retained for a minimum of three (3) years from the date of each game session, for dispute resolution and regulatory audit purposes.
• Customer support communications: Retained for two (2) years from the date of the last communication, unless a longer period is required for ongoing dispute resolution.
• Marketing consent records: Retained for the duration of your consent and for one (1) year following withdrawal of consent, as evidence of compliance.
• Technical and usage data: Retained for up to twelve (12) months in identifiable form, after which it may be anonymized and retained for analytical purposes.

Upon expiry of the applicable retention period, taya03 will securely delete or anonymize your personal data in accordance with its data disposal procedures. Where deletion is not immediately possible due to technical constraints, taya03 will isolate the data from further processing until deletion can be completed.

taya03 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• Encryption in transit: All data transmitted between your device and the taya03 Platform is encrypted using Transport Layer Security (TLS) protocol.
• Encryption at rest: Sensitive personal data, including identity documents and financial account details, is encrypted at rest using industry-standard encryption algorithms.
• Access controls: Access to personal data is restricted to taya03 personnel and authorized service providers who require it to perform their functions. Access is governed by role-based permissions and subject to regular review.
• Multi-factor authentication: taya03 supports and encourages the use of multi-factor authentication (MFA) for player accounts to reduce the risk of unauthorized access.
• Security monitoring: taya03 operates continuous security monitoring systems to detect and respond to suspicious activity, unauthorized access attempts, and potential data breaches.
• Regular security assessments: taya03 conducts periodic security assessments and vulnerability testing to identify and remediate potential weaknesses in its systems.

While taya03 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the security of your taya03 account credentials and for notifying us immediately if you suspect unauthorized access to your account.

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by taya03. To exercise any of these rights, please contact us using the details in Section 15.

taya03 will respond to all data subject rights requests within thirty (30) days of receipt. Where a request is complex or involves a large volume of data, taya03 may extend this period by a further thirty (30) days, with prior notification to you. taya03 will not charge a fee for processing rights requests unless they are manifestly unfounded or excessive.

The taya03 Platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine gaming regulations applicable to casino-style gambling. taya03 does not knowingly collect personal data from persons under the age of 21.

If taya03 discovers or has reasonable grounds to believe that personal data has been collected from a person under 21 years of age, taya03 will immediately suspend the associated account, delete the personal data in question (subject to any mandatory legal retention obligations), and report the matter to the relevant authorities where required by law.

If you are a parent or guardian and believe that your child under the age of 21 has provided personal data to taya03, please contact us immediately using the details in Section 15 so that we can take appropriate action.

The taya03 Platform may contain references to third-party services such as payment providers (GCash, Maya, partner banks) and game content providers. Where you access third-party services in connection with your use of taya03, those services are governed by their own privacy policies, which taya03 does not control.

taya03 is not responsible for the privacy practices of third-party services and encourages you to review the privacy policies of any third-party service you use in connection with the Platform. taya03's Privacy Policy applies only to data processed directly by taya03 in connection with the Platform.

taya03 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The effective date at the top of this page indicates when the current version came into force.

Where changes to this Policy are material — for example, where we introduce a new purpose for processing your personal data or change the categories of third parties with whom we share data — taya03 will notify registered players via email or an in-platform notification prior to the changes taking effect, and will seek fresh consent where required by law.

The most current version of this Privacy Policy will always be available at taya03.app/privacy-policy. We encourage you to review this Policy periodically to stay informed about how taya03 protects your personal data.

Your continued use of the taya03 Platform following the effective date of any amendment constitutes your acknowledgment of the updated Policy. If you do not agree with the amended Policy, please discontinue use of the Platform and contact us to close your account.

If you have any questions, concerns, or complaints about this Privacy Policy or taya03's data processing practices, or if you wish to exercise any of your data subject rights, please contact our Data Privacy team:

If you are not satisfied with taya03's response to your privacy complaint, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the independent supervisory authority responsible for enforcing the Data Privacy Act of 2012. Information about how to file a complaint with the NPC is available on the NPC's official website.